User agreement and a privacy policy for a website

Many entrepreneurs are doing businesses online. With a website in place, businessmen must provide mandatory documents for consumers. In doing so, entrepreneurs can avoid fines from regulatory authorities and prevent customer claims.

Before offering goods or services online, it's crucial to know what documents are required for the website. The law obliges internet entrepreneurs to post:

  • User agreement– terms of purchasing goods or ordering services;
  • A privacy policy, regarding personal data processing – methods of protecting buyer information and preventing data leaks;

The absence of mandatory documents on the website leads to penalty sanctions. For example, without an user agreement on personal data processing, an entrepreneur may face fines ranging from 20 to 70 Monthly Calculation Indices (MCI is about 9USD for 2024), and up to 200 MCI for repeat violations.

 Therefore, the website must include consent for User agreement for services is another mandatory document for entrepreneurs. Online, it serves as both insurance and an obligation. If the service provider guarantees work for one year, the client cannot demand free defect correction after two years. It's essential to outline refund policies for customers.

Our specialists offer entrepreneurs document development services for websites. Initially, we study the business sphere, analyze all circumstances and risks, and provide information on the necessary documents for the website.

Attempting to do this independently may lead to errors or inaccuracies, resulting in a failure to protect visitors' personal data on the resource. All these circumstances can lead to penalty sanctions from regulatory authorities. Crafting a sound public offer will protect your business from baseless claims by clients and customers.

Result of the services:

  • Analysis of business specifics and nuances of legal entrepreneurship;
  • Public offer (user agreement);
  • Privacy policy regarding personal data processing;
  • Appointment order for the authorized person in charge of personal data;
  • Preparation of other documents depending on the entrepreneur's business activity.

By delegating the development of the document package for the website to our lawyers, you save time and protect your business from dishonest clients and regulatory authorities' employees. We provide services in English, Kazakh, and Russian. Contact us to discuss details and receive a commercial proposal.

Leave a request, and we will contact you.


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